Frequently Asked Questions

ABOUT US

Is it safe to shop with you?

Absolutely! We are tirelessly committed to providing a safe and secure online shopping experience so that you can shop with confidence. 

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    SHIPPING

    What are your shipping options?

    Click here to learn more.

    Help! I have not received my package. 

    If you do not receive your package within the estimated delivery time, please drop us an email and we will investigate the matter immediately. We guarantee a 100% Full Refund if you do not receive your order. For more information on Refund Policy, click here.

     

    ORDER AND REFUND

    What if I am unsatisfied with my order?

    Clothing must be returned within 14 days. Please make sure items are as new, unworn and unwashed with all clothing tags still attached to garments. Your satisfaction is our priority and rest assure we will treat every case personally. For more information, please refer to our refund policy.

    How long does it take to receive my refund?

    Typically, it will take about 7-10 Business Days for for you to receive your refund. Your refund will be issued back to the original payment method you selected for the purchase (i.e. PayPal or World Pay).

     

    PAYMENT INFORMATION

    Is it safe to use my credit/debit card on your site?

    Yes! We understand your personal security and safety is of paramount importance. As affiliates of PayPal and World Pay, we adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorized access. 

    What forms of payment do you accept?

    Currently, we accept payments via PayPal and World Pay.

    I have a query or issue with my purchase.

    Please send us an email and we will respond to you within 24 hours. 

    Thank you for shopping with us!